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Customer Care

Need assistance with your travel queries? We’re happy to assist you.


Agency Care

Attention Travel Partners! Seeking assistance to your queries? We’re happy to assist you


Pet Travel Request

Fly with your Pets onboard Akasa Air. Travel with pets in the cabin or carry them in the cargo compartment.

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We're here for you 24X7!

+91 9606 11 21 31

For any queries or assistance, please contact our 24x7 Akasa Care Centre.

Raise a complaint


Share your concerns

If your recent journey didn't meet your expectations, we'd like the opportunity to make things right. Please share your feedback/ concerns with us and our Customer Engagement Team will respond to you within 48 hours.


Grievance Redresal

In case our teams have not been able to resolve your concern, you may escalate the same using our Grievance Redressal Process to ensure a speedy resolution.


Corporate Office

Urmi Estate, Tower A, 12th Floor 95, Ganpatrao Kadam Marg, Lower Parel (W), Mumbai 400013.

Frequently asked questions