Raise a service request

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Customer Care

Need assistance with your travel queries? We’re happy to assist you.

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Agency Care

Attention Travel Partners! Seeking assistance to your queries? We’re happy to assist you

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Pet Travel Request

Fly with your Pets onboard Akasa Air. Travel with pets in the cabin or carry them in the cargo compartment.

Connect with us

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Write to us on social media

We're here for you 24X7!

+91 9606 11 21 31

For any queries or assistance, please contact our 24x7 Akasa Care Centre.

Raise a complaint

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Share your concerns

If your recent journey didn't meet your expectations, we'd like the opportunity to make things right. Please share your feedback/ concerns with us and our Customer Engagement Team will respond to you within 48 hours.

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Grievance Redresal

In case our teams have not been able to resolve your concern, you may escalate the same using our Grievance Redressal Process to ensure a speedy resolution.

 

Corporate Office

Urmi Estate, Tower A, 12th Floor 95, Ganpatrao Kadam Marg, Lower Parel (W), Mumbai 400013.

Frequently asked questions