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Medical Assistance

Medical Assistance

At Akasa Air, your health and safety are important to us. 

We are continuously upgrading to facilitate safer and more comfortable flights for you. All our staff and crew are trained in basic first aid and CPR delivery and are equipped to provide you with assistance should there be an emergency on board. An ambulance is always on stand-by as the flight lands/takes off to deal with any medical emergencies. 


Should you require to access special medical assistance on the flight, please write to us at <email address> or reach out to an Akasa Air representative at <phone number>. Arrangements shall be made as per <Akasa Policy and Terms and Conditions>

Medical assistance requirements

Guest can download the medical information/clearance form <mention subset page or hyperlink > here and mention any medical or pre-existing ailments. This will help us stay prepared to offer you emergency assistance in case of unforeseen consequences. Please note that guest with certain/ severe illnesses may not be allowed to fly as per travel policy. <Click here to read the policy.>

 

Guest must:

  • Submit the medical information/clearance form at least 48 hours before the scheduled departure.

  • The form must include all details – the name and contact details of the attendant/ safety assistant etc. if they are travelling with the guest.

If you need wheelchair assistance or want to carry personal medical equipment, you will need to inform us at least 48 hours before your flight departure. <Click here to read more about Akasa Air’s special assistance>

Additionally, you will need to fill out the medical information form under the following scenarios:

 

  • When flying post a major medical incident or procedure

  • case you are suffering from any disease, which is believed to be actively contagious and communicable; 

  • In case a person who, because of certain diseases, or incapacitation may have or develop an adverse physical condition which could have an adverse effect during flight and on safety and emergency evacuation procedures; 

  • In case a person who would require medical attention and/or special equipment to maintain their health during the flights Example of special medical equipment are POC, CPAP machines, ventilators, BiPAP, suction machines, pulse oximeter; 

  • There exists a possibility of medical condition aggravated during or because of the flight; 

  • In case a person who would be travelling in a stretcher or incubator; 

  • In case a person who needs or has to use medical oxygen during the flight.

Scope of medical assistance that Akasa air cabin crew can offer:

Our cabin crew is trained to provide first-aid and CPR. However, if a guest needs special assistance, such as using specialised medical equipment or administering medication/injections, we recommend they travel with a personal attendant well-versed in their needs.

Medical assistance for pregnant women

Pregnant guest with an incidence of high-risk pregnancy are not allowed to fly as per the <flight policy>. Expectant mothers between X weeks and Y weeks of pregnancy are required to produce a doctor’s certificate (dated for no longer than X days from the journey date)). <Read more about our expectant mother policy here> 

 

Duration of pregnancy 

Acceptance for Travel 

Up to the end of 32 weeks 

Expectant mother may be accepted for travel provided that there are no prior complications. 

Fitness to fly certificate from her treating obstetrician and the Company Medical Department clearance is not required. 

Cases of multiple pregnancy / complicated single pregnancy are accepted till the end of 32 week, provided she is in possession of fitness to fly certificate from her treating obstetrician dated with 3 days of travel; the Company Medical Department clearance is also required. 

Between 33 up to 36 

weeks 

Expectant mother with uncomplicated single pregnancy may be accepted for travel provided that there are no prior complications. 

Fitness to fly certificate from her treating obstetrician is required dated within 7 days of travel; the Company Medical Department clearance is not required. 

Cases of multiple pregnancy / complicated single pregnancy are not allowed. 

Above 36 weeks 

Not accepted for travel 

 

Note: 

  1. Post-delivery, the mother is permitted on our flights along with her baby only after 7 days from the date of delivery of the baby on proof of delivery documents only. Mothers are allowed to fly after 48 hours of normal delivery provided they have medical clearance. Newborns are not allowed to fly in the first 7 days of life, unless they are medically cleared by the treating neonatologist and accompanied by at least an MBBS doctor.
  2. In case of caesarean section/complicated delivery, mothers can fly only after 10 days with medical certification as fit to fly as guest.
  3. Expectant mothers must not be seated on the emergency exit rows.
  4. Medical Certificate from treating obstetrician must mention: 
  • Fitness to Fly
  • Number of weeks of pregnancy 
  • Estimated date of delivery 
  • Absence of complications (past or present) 

Please note that if the guest chooses not to carry a medical certificate, Akasa Air reserves the right to refuse boarding for safety reasons.

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